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【提问】Factory Reset for T5L Display

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发表于 2020-11-12 19:46:27 | 显示全部楼层 |阅读模式
Hello All,

I have a 4.3" T5L DMG80480C043_02WTC display.

While I was loading it with the latest firmware (T5L程序20201024), my AC line became unstable which affected the power supply to the display. The display restarted a few times while it was in blue screen mode (microSD card was mounted).
After the incident, the display was no longer able to turn on (no backlight) and it was not responding to serial commands. I also tried to reload the firmware using the microSD card but no luck. Before the incident the display was operating normally.

Is there a way to restore the display to its factory settings?

Thanks in advance!


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 楼主| 发表于 2020-11-12 20:02:07 | 显示全部楼层
Also, apologies if I have posted in the wrong section. I am using DGUSII (DGUS_TOOL_V8.0.1.1) IDE for development.
I intend to move my post but this forum doesn't seem to have an English version, so it is hard for me to navigate.
Thanks in advance to anyone kind enough to show me how to do so.
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发表于 2020-11-12 20:40:43 | 显示全部楼层
Building, hello, you can check, is not because the current or voltage is too large, caused by the Diode Protection Tube, burn out, resulting in a black screen
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 楼主| 发表于 2020-11-12 22:27:54 | 显示全部楼层
Helllo 168988,

Thank you for the quick reply.
Would you be kind enough to show where the protection diode/s are? The datasheet of the display does not have a schematic diagram. Attached is a photo of the actual display.

Thank you in advance.

P.S.
Actually I was not able to attach the photo. I waited 2 hours for the 200kb photo to be uploaded but was not successful. Not sure why. I will try posting it again tomorrow.

Regards!
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 楼主| 发表于 2020-11-13 07:20:58 | 显示全部楼层
Attachment:

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发表于 2020-11-13 10:30:55 | 显示全部楼层

The most common thing is to burn off the overvoltage protection diode, such as the diode components marked in the red box in the figure. Other hardware is generally not easy to be damaged. It is found that the current of the serial port is very high and abnormal by measuring with a multimeter, and the protection diode SMBJ**A (unidirectional) device can be measured: adjust the multimeter to measure the position of the diode. If the multimeter measures the two ends of the diode as shown in the figure, it will make a "drop ~" sound, indicating that the diode has broken down and two points have become short circuits. If the black screen is caused by short-time overvoltage, it will generally not burn the LCD screen and module behind it. If this diode is removed, the screen may light up again, but without this protective diode, don't accidentally overvoltage again. If other chips burn out, send them back for repair and replace the hardware if necessary.
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发表于 2020-11-13 10:33:44 | 显示全部楼层
本帖最后由 狂龙疾风 于 2020-11-13 10:58 编辑

Hello, brother. The red circle is a diode

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发表于 2020-11-13 10:35:26 | 显示全部楼层
Building hello, I am Millie from Beijing DWIN Technology in China. Nice to meet you.

Pls kindly find the attachment of the  Diode Protection Tube component which name is the SMBJ 5.0A.

Could you mind shareing your company name or other contact informations on line? Such as email or Whatsapp. So that I can support you in details directly.

Looking forward to receive your early reply.Thank you very much. Best regards
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发表于 2020-11-13 10:37:11 | 显示全部楼层
Attchment for your kindly reference. Thanks

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发表于 2020-11-13 10:39:48 | 显示全部楼层
Pls feel free to contact me as below infomations:
Email: millie@dwin.com.cn
Whatsapp: 8617665286850
Wechat: Q125515017

You can reach me by above contact information at any time~ See you
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