【提问】求助！DMG80480C043_01WTC黑屏

Xenia

K2L 发表于 2021-10-10 21:55
我用的7.55版的，7.624版的有教程吗

您好，您这个可能是版本不匹配的原因，您的屏是V4.1的内核，您用的开发软件是用的老版本7.55版。您开始下载的程序，也可能是我们之前做的低版本的那个测试程序，上面的测试程序是我们经过转换之后的新版本，您换这个开发软件试一下哦

Xenia

7.624版开发软件

pmatsol58

Is there no recovery mode for a DMG80480C043-02WTR display other than to send it back to the factory? My display does not detect the SD card and has a blank black screen following a failed update. There are holes on a 0.1" pitch next to the can covering the asic, is this a JTAG connection and could it be used to recover the display?

smile

pmatsol58 发表于 2021-10-11 23:44
Is there no recovery mode for a DMG80480C043-02WTR display other than to send it back to the factory ...

Hello, pmatsol58
You Could download the factory demo and CFG files in the attachment through SD card. If do not enter the blue screen interface after inserting the SD card, it is recommended that send the display back to the factory.

pmatsol58

Thank you. How do I arrange for a factory reset of the device?

zhuliuqin123

Hello, pmatsol58
The T5L screen can only download the factory routines and CFG files to restore the factory settings. If you can’t restore it, you can only send it back to the original factory.

pmatsol58

ok, so how do I arrange to send it back to the factory for update, is there an email contact to arrange this?

smile

pmatsol58 发表于 2021-10-14 16:43
ok, so how do I arrange to send it back to the factory for update, is there an email contact to arra ...

Hi,could you tell me your company name and contact information?
The sales of our company will contact you for help you solve this problem.

pmatsol58

Hi, whilst I do have a company this is more an individual thing, it is a display from a 3D printer by Anycubic. I just don't like the thought of throwing away a perfectly working display just because of a firmware issue. Please contact me via paulm307@gmail.com